Firstly, it has been almost 6 months since the release of the iPhone X and yet, there has been no update to the user interface to complement this device. My gripe is that this app seems like an afterthought rather than a priority to the brand. Ultimately, this app does exactly what it’s supposed to - provide paced brushing routine to help achieve a better clean and market other Sonicare products to the consumer. It works like a charm and should be part of the package when buying the brush along with instructions to mount the phone and keep the toothbrush level! I would give this 5 stars, if the mount were included. My husband’s Oral B toothbrush came with this mount, which he does not use. The only way to achieve this is to have the phone mounted in front of you on the mirror. The solution to my problem was found in another review-the toothbrush must be level for the feedback to the app to be accurate. It is a great concept and very good incentive to good oral care, I just wish that the bugs could get sorted out! Firmware and app are both up to date.
They then sent a new handle (under warranty), but still having same issues.
Philips sonicare series#
Called technical support and went through a series of resets with no improvement. I can appreciate if the device does not think that I have brushed adequately, but when it does not register that any brushing has taken place, it is quite frustrating.
For example, in touch up, where the zone inside is yellow, I am brushing on the inside, yet the app is highlighting the outside area that is already a clean white. The app often does not recognize where in the mouth you are brushing. Teledentistry solutions are only available in the United States. The dentist is ready to see you! With Sonicare Teledentistry solutions, you simply provide some background info and a few photos of your mouth and receive a personalized, comprehensive dental evaluation from a Licensed Dental Professional, within 24 hours. The brush head reordering service is currently available in the United States, United Kingdom, Germany, France, Spain, Italy and Japan. The Sonicare app monitors your brush head’s actual usage and the brush head reordering service automatically delivers replacements, right when you need them. Never run out of replacement brush heads again. Each day and week, you will receive an accurate, easy-to-read report, giving you the brushing insights you need to improve and maintain your oral health. The Dashboard connects to your Sonicare toothbrush to collect your brushing habits. This coaching helps to ensure consistent, complete coverage, every time you brush. The Sonicare app monitors your habits, like if you’re reaching all areas of your mouth, how long you brush or how much pressure you’re using, and coaches you with tailored advice. DiamondClean 9000 and ExpertClean - SmarTimer and brushing guides. DiamondClean Smart and FlexCare Platinum Connected – mouth map with position guidance and missed area notifications. 9900 Prestige – SenseIQ, mouth map, personalized guidance and tips. Your Sonicare app experience will vary depending on which toothbrush you own and where you live: Auto-sync to update without your phone nearby. SenseIQ to sense and automatically adapt your brushing style. Real-time guided brushing to brush your best.
Philips sonicare full#
With our most advanced toothbrush – Sonicare 9900 Prestige - the app works in harmony with your brush to access the full range of benefits, including: By connecting to the app, you’ll also receive the latest updates to your brushing experience. Please note you must have a connected toothbrush to use the app. That helps you achieve a healthy mouth and a confident smile. Have you ever wondered how well you are actually brushing your teeth? When you connect your Philips Sonicare toothbrush to the app, you’ll receive personalized insights and guidance as well as tips to improve your brushing habits.
Do you remember when you learned to brush? Neither do we! It turns out, most people don’t brush properly.